Privacy Policy
Last updated: October 4, 2026
Vitals Media (“we”, “us”) is a doctor-led social media agency based in Bengaluru, India. This policy explains what information we collect through this website and how we use it.
Information we collect
- Information you send us. When you contact us by WhatsApp, email or a form, we receive the details you share: your name, clinic name, phone number, email address and the contents of your message.
- Usage information. Like most websites, our hosting and analytics tools may record standard technical data such as pages visited, approximate location, device type and referring links. We use this only to understand how the site is used.
How we use it
- To respond to your inquiry and discuss our services
- To deliver services if you become a client, under a separate written agreement
- To improve this website and our communication
We do not sell your personal information. We do not send marketing messages without your consent. We share information only with service providers who help us operate (for example hosting and communication tools), and only as needed.
Patient information
This website is for clinics and doctors, not patients. We do not collect patient health records through this site. Where our client work involves any patient-related material, it is handled under written agreements with the clinic, with patient consent obtained by the clinic, in line with applicable law and medical-council norms.
Your choices
You may ask us at any time to access, correct or delete the personal information we hold about you, or to stop contacting you. Write to us at the address below and we will act on the request within a reasonable time. We retain inquiry information only as long as needed for the purposes above or as required by law.
Cookies and third-party links
This site uses minimal cookies required for basic functionality and, if enabled, simple analytics. Links to third-party platforms (such as WhatsApp, Instagram or YouTube) are governed by those platforms’ own policies.
Legal basis and jurisdiction
We process personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023. This policy is governed by the laws of India, with courts in Bengaluru having jurisdiction.
Contact
Vitals Media, Bengaluru, Karnataka, India
Email: hello@vitalsmedia.com
Phone/WhatsApp: +91 78927 37802
We may update this policy from time to time; the latest version will always be on this page.